25-26-27 AUGUST 2017 - DOMAINE NATIONAL DE SAINT-CLOUD / PARIS - FRANCE

Cashless

CASHLESS : LIVE YOUR FESTIVAL WITHOUT WALLET !

TWO PRACTICAL PAYMENT, FAST AND SECURED  !

The refund is close since 17/09 at 11.59 pm 

CASHLESS, WHAT IS IT ?

A payment solution without any coins, banknote and without a credit card.

Rock en Seine offers a new cashless system  which offers two modes to pay : with a wristband with a chip, or by your smartphone; two pratical payment, fast and secured ! 

 

 

WRISTBAND CASHLESS

The refund is close since 17/09 at 11.59 pm 

How to pay with your wristband ?

 

 

You receive your wristband at the entrance of the festival or in a cashless bank. You show your wristband at the bar, restoration… and it's paid !

You charge your account, with the amount of your choice, when you want it :

  • before the festival, on internet.
  • during the festival on your mobile app, on internet or in the cashless banks.
  • after the festival, you can ask for a refund sent directly on your bank account

You can buy with your wristband cashless on all bars, food trucks, merchandising and stores of festival

DO YOU WISH TO KNOW MORE ABOUT IT ?

 

HOW TO CREATE YOUR CASHLESS ACCOUNT ?

  1. Buy your ticket for the festival
  2. Go on the website rockenseine.com
  3. Click on « Cashless »
  4. Inquire the number of your ticket (next to the bar code - example here)
  5. Fill your personal informations
  6. You will receive a mail to inform you that your account has been created and it's over !
  7. Choose the amount of your choice (1€ of activation fee is debited at your first loading)
  8. Pay with on line or a credit card. The payment is totally secured.
  9. You can see the loadings on your account in the purchase records. Each time you add an amount, you receive a mail of confirmation. You can also choose the automatic reloading of your account. You gain more time and you can enjoy better the festival.

You can choose automatic loadings. Your account will ba recharged automatically by 20€ if your account is below 15€.

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Careful : If you have many 1 Day Tickets, it is required to create your cashless account with the ticket of your first day at the festival.
Minimum reload: 10€  - Maximum reload: 250€ - Maximum amount on the wristband: 250€

YOU CHARGED YOUR ACCOUNT BEFORE COMING TO THE FESTIVAL ?

  1. Show your ticket at the entrance and you will receive a wristband. The 3 Days wristbands don't have to be cut or damaged, or you will not be able to enter the festival.
  2. Your wristband is charged with the amount than you chose. You can use it right away ! (1€ of activation fee is debited if it is your first loading on the spot)
  3. Enjoy the festival ! Pay freely your drinks, meals, tee-shirts, gifts.

In the case of 3 days Pass, the wristband is your only way to enter in the festival during 3 days. The 3 Days wristbands don't have to be cut or damaged, or you will not be able to enter the festival.

YOU DIDN'T CREATE A CASHLESS ACCOUNT?

3 Days Passes :

  1. Show your ticket at the entrance of the festival and you will receive a wristband. The 3 Days wristbands don't have to be cut or damaged, or you will not be able to enter the festival.
  2. You have to charge :
    1. in the cashless banks
    2. on your mobile app on the website rockenseine.com by using a Paypal account or a credit card.

1 Day Ticket

  1. Show your ticket at the entrance of the festival, but you will not receive a wristband.
  2. To pay at the festival, you'll have to get a wristband in a cashless bank and charge it.

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Careful : it could be difficult to connect at the 3G network during the festival. Free wifi areas will be close of cashless banks.

You still have money on your cashless account ? You can ask for a refund to  28/08 to 17/09 at 11:59 pm

YOU DIDN'T CREATE AN ACCOUNT ?

You have to create one ! It's the only solution to get reimbursed. Keep your wristband to be able to give the number written at the back of the chip.

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DO YOU HAVE AN ACCOUNT ?

  1. Go on rockenseine.com, at the rubric« Cashless » between the 29th August 2016 and the 18th September 2016 before midnight.
  2. Fill your Paypal or credit card informations. 
  3. Ask for your refund.
  4. The money remaining on your cashless account will be send on your credit card;

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MOBILE PAYMENT

 

 

 

How to pay with your mobile ? 

 

We are glad to announce the renewal of our partnership with Lyf Pay previously known has Fivory app !

By using Lyf Pay app on your smartphone, you will be able to simply and safely pay all your purchases at bars, merchandising and food trucks. All you need to do is to use your QR code.

Heading to Rock en Seine with some friends? You can easily make instant payments amongst yourselves with a simple phone number: short reckonings make long friends.

GOOD DEAL: As we love to spoil you, by entering the code “RES17”, you will get 3 €, and, by sponsoring your friends, you will also get 3 € upon their first payment!

 

How to pay with my smartphone at Rock en Seine?

  1. Download the free Lyf Pay app available here, (if you have already used Fivory app during the 2015 Rock en Seine festival, you only need to update your app in order to discover and use Lyf Pay)
  2. Create your account and enter your debit card information. There is no need to recharge your electronic wallet in advance because the application is directly connected to your bank account.
  3. Enter the code “RES17” and get 3€* to spend on the spot.
  4. Pay all your purchases directly with your smartphone by presenting to the waiters your QR code in order to scan it.
  5. Pay your friends by only using their phone number!

 

*CAREFUL : Foreign credit cards are not accepted on the LYF PAY application

You can pay with your cashless bracelet and with the Lyf Pay application on all bars, food trucks, merchandising and merchandising. Some restaurants accept payment by credit card or cash. The bar located near the Firestone stage accept cash payments, assigned to your request.

Did not find the answer to your question?
Contact cashless@rockenseine.com

Buy your ticket