23-24-25 AUGUST 2019 - DOMAINE NATIONAL DE SAINT-CLOUD / PARIS - FRANCE

Cashless Payment

TWO CONVENIENT, QUICK AND SECURE WAYS TO PAY DURING THE EVENT! 

Rock en Seine offers you a double cashless solution : you can choose to pay thanks to a wristband with a chip or with your mobile phone on all bars, food trucks, merchandising and stores of the festival!

WRISTBAND WITH A CHIP

 

To create your cashless account and top up, log in!

How to pay with my wristband

You receive your wristband at the entrance of the festival or in a cashless bank. You show your wristband at the bars, food stands… and it’s paid!

You can top up your account with the amount of your choice anytime:

  • Before the festival, on rockenseine.com or on the festival mobile app.
  • During the festival on rockenseine.com, on the festival mobile app, or in the cashless bank.
  • After the festival, you can ask for a refund sent directly on your bank account.

You’ll be charged 1€ to create you account when you top up for the first time.

 

You want to know more?

HOW TO CREATE YOUR CASHLESS ACCOUNT?

  1. Enter your e-mail address in the box above
  2. Enter your ticket’s number (next to the barcode – example here). If you have 2 tickets for 2 different days, use the ticket for your first day at the festival.
  3. Fill in your personal information
  4. Choose the amount you want to top up* with your credit card (1€ activation fee will be charged on you first top up)The payment is totally secured.
  5. You will receive an e-mail to inform you that your account has been created and credited!
  6. You can see all transactions your account in the purchase record section. Each time you top up, you will receive a confirmation e-mail.

You can also choose the automatic top up of your account. When you have less that 20€ on your account, it will be automatically credited with another 30€ (in the limit of 120€).

* Minimum top up: 10€  – Maximum top up: 250€ – Maximum credit on the wristband: 250€

YOU CHARGED YOUR ACCOUNT BEFORE COMING TO THE FESTIVAL?

  1. Show your ticket at the entrance and you will receive a wristband.
  2. Your wristband is loaded with the amount than you chose and ready to be used!
  3. Enjoy the festival! Pay your drinks, meals, tee-shirts or gifts in no time.

In the case of 2-day or 3-day Pass, the wristband is your access pass to the festival. The 2-day or 3-day wristbands should not be cut or damaged, or you will not be granted the access to the festival.

YOU HAVEN’T CREATED A CASHLESS ACCOUNT?

2-Day or 3-Day Passes :

  1. Show your ticket at the entrance of the festival and you will get a wristband. The 2-day or 3-day wristbands should not be cut or damaged, or you will not be granted the access to the festival.
  2. You have to top up your cashless account
    • In the cashless bank.
    • On your mobile app or on rockenseine.com by using a credit card and choosing the option “I already have a wristband”.

1 Day Ticket

  1. Show your ticket at the entrance of the festival, but you will not get a wristband there.
  2. To pay in the festival, you’ll have to get a wristband in a cashless bank and load it.

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CAUTION: it could be difficult to connect at the phone network during the festival. Free wifi areas will be close of the cashless bank.

You still have money on your cashless account after the festival? You can ask for a refund from 08/26 10:00 am to 09/15 before midnight.

YOU HAVEN’T CREATED AN ACCOUNT?

You’ll have to create one! It is the only solution to get a refund. Keep your wristband and use the number written at the back of the chip to create your account.

YOU ALREADY HAVE AN ACCOUNT?

  1. Log in your casless account at the top this page from 08/26 10:00 am to 09/15 before midnight.
  2. Ask for your refund.
  3. The money remaining on your cashless account will be sent on your credit card account.

 

MOBILE PAYMENT

 

Do you have a payment card issued by a bank in the European Union*? Use the Lyf Pay app to pay at Rock en Seine!

Use the 100 % free and secure LYF PAY app. This way you only need to show your smartphone to pay.
No need to add funds to your account or get a refund after the festival: the app is directly linked to your bank account.*

How does it work?

  1. Download the Lyf Pay app, sign up and add your payment card to the app.
  2. Simply get your QR code scanned to pay.

Anticipate and get rewarded!

If you download the app before 23/08 and enter the promo code « RES19 », WE WILL OFFER YOU 3€** for your first payment at the festival.
How to benefit from the promo code RES19?

  1. Go to the Loyalty page in the app.
  2. Enter the promo code RES19 in the Gift Vouchers section before 23/08.
  3. Make a payment with Lyf Pay at the festival to get the free 3€.

You’re going with friends? You can also easily pay your friends or loved ones, needing only a phone number, whether they have the Lyf Pay app or not. Very convenient to reimburse a round of drinks at the festival.

Do not wait any longer, download the Lyf Pay app!

 

*Visa or Mastercard payment cards equipped with the 3-D Secure security feature, issued by a bank or payment institution located in a Member State of the European Union – except Monaco.

**3€ voucher credited on your application and automatically deducted from your first payment greater than or equal to 3€. Code to be entered before 23/08/19. Offer valid only during the event from 23/08 to 26/08/19 for up to 3,000 vouchers.

You can pay with your cashless wristband and with the Lyf Pay application at all the festival’s bars, food stands, merchandising stands and shops.

Some food stands will accept credit card and/or cash. The bar located to the right of the Cascade Stage will accept cash. You may be asked to provide the exact amount in currency.

You haven’t found the answer to your question?
Contact cashless@rockenseine.com

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